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Transportation Coordinator

This job listing has already closed.
Location: Orange
Position Type: Full-time
Closing Date: May 7, 2021

The Orange County Department on Aging has an immediate opening for a Transportation Coordinator I-Aging. An employee of this class is primarily responsible for assisting Orange County older adults with access to existing transportation services, identifying gaps in service and developing resources to address those gaps.

Examples of Essential Functions
Following are examples of typical work activities and responsibilities. The incumbent may be responsible for performing other related duties and responsibilities as required or assigned. A position may not include all the work examples given, nor does the list include all that may be assigned.

Coordinates the adult transportation services program and is responsible for effective program delivery; reviews program progress and needs, participates in goal setting and program evaluation.

Assesses, identifies and assists in developing plans for the need for additional transportation services to support the independence of community dwelling of older adults in Orange County, and coordinates development of supplemental transportation services with other non-profit and governmental service entities to fill gaps in unmet older adults transportation needs.

Advocates for senior-friendly transportation policy at the local and state levels and maintains awareness of national resources that support senior transportation development.

Oversees the Department on Aging One-stop Transportation Call Center to provide transportation information to callers and to link travelers to transportation options for which they are eligible.

Conducts assessments, determines client eligibility and develops plans to provide basic services to meet clients’ needs, explains available services and programs and performs required recordkeeping; shares information and coordinates services with the Aging Transitions Team to support the continued independence of community dwelling older adults in Orange County.

Provides assistance and advocacy to older adults who face barriers in accessing existing transportation services; screens potential program participants and matches them with volunteer drivers.

Facilitates travel training and trip planning activities for older adults with special needs.

Provides consultation services to the community and related agencies; serves as liaison and meets with community organizations, private individuals, agency administrators, and professional staff to gain cooperation in achieving program goals.

Provides outreach and marketing support for the Transportation Call Center and Volunteer Driver Program.

Coordinates the Volunteer Driver Program, which includes the recruitment, training and monitoring of volunteer drivers.

Serves as technical resource to agency staff, clients, and community organizations.

Compiles data and assists in evaluating statistical reports to determine if agency goals are being met; Prepares reports and proposes new procedures for division efficiency.

Adheres to the department’s safety rules and regulations.

Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments.

Performs other duties as required.