INCOME MAINTENANCE CASEWORKER III
Position # 651328 Salary Range: $44,698–$70,643
Primary Purpose of Position: The primary purpose of this position is to take and process Adult Medicaid and Family and Children Medicaid/Health Choice applications for Pitt County residents. In addition, these same Medicaid related applications are initiated for out of county residents and forwarded to their prospective county Department of Social Services. This is a contracted position with ECU Physicians Practice and it fulfills their need to have patients considered for Medicaid who may not have insurance. This position provides the ECU Physicians Practice with possible means of being paid for services rendered to patients needing insurance help. This is not a lead worker position. There is no on-going caseload for this position. Applications taken and processed, or assigned to and processed by this worker, are randomly selected, pulled and checked for accuracy and timeliness by the Supervisor/Lead worker and state personnel. ECU Physicians Practice personnel refer applicants to this position. Customers are also referred to this position by numerous sources such as walk-ins, private physicians, relatives and friends, Congressmen/women and Senators, news media personnel, church staff, legal aid personnel, Social Security office personnel, and other agency personnel. This worker will testify in court if subpoenaed or if requested as a part of an agency-initiated court action such as welfare fraud. This worker prepares and presents the summary of the agency’s evidence for any local or state appeal hearing resulting from case actions taken by this worker. This worker may be assigned other duties in other program work areas as needed.
Knowledge, Skills, and Abilities: Thorough knowledge of income maintenance program assigned. Considerable knowledge of all agency and community programs and services which could affect the client/applicant. General knowledge of all income maintenance programs. Good mathematical reasoning and computational skills. Ability to read, analyze, and interpret a variety of regulations, policies and procedure of varying complexity. Ability to work independently and prioritize work. Ability to instruct arid evaluate the work of lower level employees. Ability to train employees in new and existing rules, regulations, policies and procedures. Ability to understand the needs and problems of clients/applicants. Ability to perform caseworker function under and within structured time frames.
Minimum Training and Experience: Two years of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience. Career Readiness (CRC) and NC FAST Certificate are preferred. Will accept applications for Income Maintenance Caseworker II at Salary Grade 63 ($40,696–$64,324) working against Income Maintenance Caseworker III. Minimum Education and Experience: One year of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience. Career Readiness Certificate (CRC) and NC FAST Certificate are preferred. Valid North Carolina driver’s license required. Bilinguals encouraged to apply. DD 214 is required from applicants claiming a military preference.
Post Date: 09/07/2023
Closing Date: 09/22/2023
