Orange County Government
Health Social Worker II*
SALARY
$22.71 – $26.33 Hourly
$47,234.00 – $54,773.00 Annually
LOCATION
Hillsborough NC 27278, NC
JOB TYPE
Full Time
JOB NUMBER
210-2023-720
DEPARTMENT
Health
OPENING DATE
12/06/2023
CLOSING DATE
12/20/2023 11:59 PM Eastern
The Orange County Health Department has an opening for a Health Social Worker II. The work involves the responsibility for providing professional social work services for the Care Management for High Risk Pregnancies (CMHRP) program and the Care Management for At-Risk Children (CMARC) program with the Orange County Health Department. An employee is this class is responsible for provided services which include assessment, intervention, client education and high level comprehensive and intensive care management services to a limited caseload of eligible at-risk pregnant women and high-risk children (ages 0-5 years) with complicated personal, psycho-social, medical, developmental and economic needs.
Work is performed under the general supervision of the Home Visiting Services Supervisor with some leeway to exercise independent judgment within the framework of applicable rules, regulations, policies and procedures in the performance of duties, both in terms of planning and accomplishing work and in making decisions about public health needs and requests. Supervision is not a responsibility of this class. Does related work as required.
Our goal is to be a diverse workforce that is representative, at all job levels, of the residents we serve. Each position is a key contributor to the work in the department to address systemic racial inequities and prevent discrimination on the basis of race, age, color, disability, national origin, or sex. This work requires us to confront inequities of the past, reveal inequities of the present and develop effective strategies to move all of us towards an equitable future for all people in Orange County.
* This is a safety sensitive position and participation in the Drug and Alcohol Program is required. Background Check is required.
Examples of Essential Functions
Following are examples of typical work activities and responsibilities. The incumbent may be responsible for performing other related duties and responsibilities as required or assigned. A position may not include all the work examples given, nor does the list include all that may be assigned.
Conducts comprehensive health and risk assessments and provides Care Management for High Risk Pregnancy (CMHRP) and Care Management for At Risk Children (CMARC) program services to at risk Medicaid eligible pregnant recipients and high risk children (ages 0 to 5 years) and their families; assessments and care can be provided in the home, clinic, provider offices or by phone.
Completes medical, psycho-social, developmental, economic and environmental assessments and evaluations, and implements intensive, face-to-face care management services for at-risk patients with serious needs.
Reviews patient medical record documentation to assess needs and develop a plan of care; develops patient centered care plans to address patient and program goals.
Provides Triple P (Positive Parenting Program) parenting interventions.
Provides counseling utilizing motivational interviewing, problem solving, crisis management and conflict resolution techniques.
Provides ongoing care coordination, monitoring and evaluation of effectiveness of interventions; and uses the electronic to access reports, hospital data and to complete documentation.
Provides education on prenatal care, child development, depression, postpartum care, family planning and the prevention and management of serious or chronic health-related conditions.
Identifies and coordinates needed support services by initiating referrals to community resources to strengthen the family unit to assure improved family functioning and positive health outcomes.
Acts as consultant/resource person to other professionals, and serves as an external liaison between client and community resources.
Works collaboratively with a multidisciplinary community team including OB/GYN and Primary Care physicians and providers, and is actively involved in the effective exchange of information.
Attends community team meetings with the court system and the Department of Social Services to develop care plans and review compliance toward identified goals.
Attends meetings and conferences for the purpose of providing information about service goals and objectives, and to provide consultation on the special needs of clients.
Documents all care management activities in an electronic medical record system; ensures that proper documentation is completed according to State policy guidelines.
Uses computer applications or other automated systems such as Electronic Medical Record and), spreadsheets, word processing, calendar, e-mail and database software in performing work assignments.
Adheres to the department’s safety rules and regulations.
FULL PERFORMANCE OF KNOWLEDGE, SKILLS, ABILITIES
Comprehensive knowledge of the principles and practices of public health, public health nursing, and social work.
Comprehensive knowledge of the federal, state and local laws, ordinances, standards and regulations regarding public health, child abuse and neglect.
Thorough knowledge of the federal and state program rules, procedures, protocols, and policies relating to service provision.
Thorough knowledge of current social, economic and health trends and services, and the ability to adapt trends to practical program applications and link clients with services needed.
Thorough knowledge of HIPAA guidelines and the ability to apply guidelines to client information and records.
Good knowledge of and ability to apply available resources and agency guidelines.
Good knowledge and understanding of human behavior and variables affecting behavior.
Demonstrated knowledge of interviewing, counseling and crisis intervention theories and methods.
Comprehensive knowledge of universal precautions, CPR, basic life support and first aid, and emergency medical procedures.
Skills in conducting assessments, providing counseling and using intervention methods and techniques.
Skill in public and interpersonal relations, and the ability to communicate effectively both orally and in writing to express information and ideas clearly and concisely.
Skill in establishing priorities and organizing work.
Skill in gathering and analyzing complex data.
Skill in presenting program information to providers and community groups.
Skill in decision making and problem solving.
Ability to demonstrate sound judgment, integrity, resourcefulness, accuracy, thoroughness and the physical condition commensurate with the demands of the position, while maintaining an ethical standard of care.
Ability to read, analyze, interpret, comprehend and communicate complex information and in complex situations.
Ability to recognize and analyze problems, gather relevant information, establish facts, draw valid conclusions and make effective decisions.
Ability to organize and consolidate information, maintain records, prepare reports, and complete assignments accurately and timely.
Ability to establish and maintain working professional relationships with co-workers, County staff, medical providers, community groups and the general public; ability to collaborate with others and work as part as a team.
Ability to relate well with others under stressful conditions.
Ability to demonstrate sound judgment, integrity, resourcefulness, accuracy, thoroughness and the physical condition commensurate with the demands of the position.
Ability to effectively use computer applications such as spreadsheets, word processing, calendar, e-mail and database software.
MINIMUM QUALIFICATIONS
Graduation from an accredited college or university with a Bachelor of Social Work (BSW, BA in SW, or BS in SW) or Master of Social Work (MSW, MA in SW, or MS in SW) from a Council on Social Work Education (CSWE) accredited social work degree program; OR
A Registered Nurse, degree in nursing and licensed to practice in NC; OR
Graduation from an accredited college or university with a Bachaelor’s Degree in a human service field with five (5) years of care management/case management experience working with the specific population of low-income, pregnant individuals and/or children ages 0-5 years; OR
Graduation from an accredited college or university with a Bachaelor’s Degree in a human service field with three (3) years of care management/case management experience working with the specific population (low income, pregnant individuals and/or children ages 0-5 years) and certified as a Case Manager (CCM preferred)
Previous work experience in home visiting and case management and collaborating with medical homes and medical providers is preferred.
Bilingual applicants are encouraged to apply.
SPECIAL REQUIREMENTS
Possession of or ability to readily obtain a valid Driver License issued by the State of North Carolina for the type of vehicle or equipment operated.
Possession of or ability to obtain CPR and First Aid certification within 6 months of date of hire.
All offers of employment are conditional upon successful clearance of a background check and pre-employment drug testing. Employment cannot commence until the employee has been cleared.
May be required to possess additional certification(s) as deemed necessary by the Home Visiting Services Supervisor.
PHYSICAL REQUIREMENTS AND POSSIBLE HAZARDS
Ability to physically perform (with or without reasonable accommodation) basic life operational functions of climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions of the hands/wrists.
Must be able to perform light work exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects.
Must possess the visual acuity to prepare and analyze data and figures, perform extensive reading and operate a computer terminal.
May be subject to possible hazards that include emotional stress due to the nature of interactions with clients or service providers, irate clients and/or family members who may be hostile, resistant or violent.
Orange County is an Equal Opportunity and Affirmative Action Employer
Agency Orange County Government
Address 131 W. Margaret Lane, 3rd Floor Hillsborough, North Carolina, 27278
Phone 919-245-2550
Website http://www.orangecountync.gov
Health Social Worker II* Supplemental Questionnaire
*QUESTION 1
Orange County is an E-Verify employer. E-Verify is a program that electronically confirms an employee’s eligibility to work in the United States after completion of the Employment Eligibility Verification Form (Form I-9). I understand, that if hired, my employment eligibility will be verified through E-Verify.
Yes
*QUESTION 2
I understand that resumes are welcomed but do not substitute for the work experience section of this application and failure to complete the work experience section will result in an incomplete application, which will not be considered for eligibility. Did you fully complete the work experience section of this application?
Yes
No
*QUESTION 3
Are you an Orange County Local Government employee?
Yes, I am a Permanent Employee that has passed the Probationary Period
Yes, I am an Employee but I have not passed the Probationary Period
Yes, I am a Temporary Employee
No, I am not an Employee
*QUESTION 4
Do you have, or are able to obtain a valid North Carolina Driver’s License?
Yes
No
*QUESTION 5
Please indicated your highest level of education from an accredited school?
Bachelors’ Degree
Masters’ Degree
Other
*QUESTION 6
Please indicate your degree major.
Bachelors of Social Work
Bachelors of Arts in Social Work
Bachelor of Science in Social Work
Master’s of Social Work
Master’s of Arts in Social Work
Master’s of Science in Social Work
Bachelors of Human Services
Related Human Services Bachelors Degree
Registered Nurse
Other
QUESTION 7
If you indicated Other, please indicate your highest level of education and your degree major.
*QUESTION 8
Are you currently license to practice as a Registered Nurse in North Carolina by the North Carolina Board of Nursing?
Yes
No
*QUESTION 9
Are you currently a Certified Case Manager (CCM)?
Yes
No
*QUESTION 10
How many years of care management/case management experience do you have?
None
Less than 3 years
3 years but less than 5 years
5 or more years
*QUESTION 11
Does your experience include working with low income, pregnant individuals and/or children ages 0-5 years?
Yes
No
*QUESTION 12
Please describe your experience with the specific populations listed in question 11. If no experience please indicate N/A.
*QUESTION 13
Do you have work experience with the Care Management for High Risk Pregnancies (CMHRP) program and/or the Care Management for At-Risk Children (CMARC) program?
Yes
No
*QUESTION 14
Please indicated if you have experience in the following. Please check all that apply.
Home visiting
Case management
Collaborating with medical homes and medical providers
None of the above
*QUESTION 15
Please indicate your proficiency in Spanish.
I cannot read, write or speak Spanish
I am proficient at reading and writing in Spanish
I am proficient at speaking Spanish
I am fluent in reading, writing and speaking Spanish
*QUESTION 16
Do you currently possess a CPR and First Aid certification?
Yes
No
* Required Question
