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Community Resources Deputy Director – Mecklenburg County, NC

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Mecklenburg County, which has seven municipalities and is anchored by Charlotte, the largest city in North Carolina, seeks an innovative professional to help lead the Department of Community Resources by serving as Deputy Director (Deputy Director). The Department of Community Resources provides individuals and families with immediate access to a diverse range of Mecklenburg County Health and Human Services programs and community partner services through Community Resources Centers throughout the county. The department’s Director invites candidates with experience in health and human services integration and economic and/or child support services to apply for this position if they are:
• energized by the idea of strengthening an urban county by ensuring that the basic needs of individuals and families are met;
• adept in navigating daily operations within municipal Economic Services and Child Support Services Divisions while ensuring that service delivery and programs offered to residents are efficient, address community needs holistically, and enhance community engagement;
• a natural leader with demonstrable experience building highly successful and cohesive teams who value feedback and growth, are mission-focused and dedicated to the mission, vision, and values of the department; and,
• a strong advocate – successful in communicating the internal and external needs affecting the DCR department and advocating for solutions at the local and state level to support quality service delivery.

The Mecklenburg County Department of Community Resources provides child support services, employment, energy and housing assistance, food and nutrition services, and Medicaid management. The department also provides case management and care coordination services to assist families in achieving greater levels of economic mobility through its MeckSuccess program. Through Community Resource Centers managed by the Department of Community Resources, individuals, and families can conveniently seek support and receive these services. More information about the department can be found here: https://dcr.mecknc.gov/

Reporting to the Department of Community Resources Director, the Deputy Director will support the management of the department’s $106 million and oversee a team of 938 employees. The Deputy Director helps lead the DCR Senior Executive Team and works in partnership with other members to provide leadership and strategic planning for the department. The next Deputy Director has significant experience implementing community engagement initiatives, collaboration, and project management. The Deputy Director will nurture a working environment of excellence, where staff is held accountable to the department’s policies and procedures, and collaboration with the department’s leadership team, HHS Executive team, program staff, and community partners is embraced to ensure holistic service delivery.

Qualifications: A bachelor’s degree in human services, social work, business administration, public Administration, or a related field and a minimum of eight years of progressively responsible management experience in human services, including two years of supervisory experience is required. A master’s degree is preferred. Applicants must have extensive program and service knowledge related to health and human services integration including, but not limited to, Public Health, Community Support Services, Child Support Services, Social Services, and/or Community Resources, etc. NC or SC state driver license is required. This position may require a valid Mecklenburg County Vehicle Operator’s Permit, which can be obtained within a negotiated timeframe. Mecklenburg County is an Equal Opportunity Employer.

Salary and Benefits: The salary range for this position is $157,249.73 to $196,562.16. The hiring salary is dependent upon qualifications and experience. Mecklenburg County offers a generous benefits package to include medical, dental, vision, life, short- and long-term disability, accident, cancer, critical illness, medical bridge, and pet insurance; paid holiday, vacation, and sick leave; NC Local Governmental Retirement Benefit (pension); 401K/457 retirement plans with 5% employer match.

To apply, please visit https://www.governmentjobs.com/careers/developmentalassociates and click on the Community Resources Deputy Director – Mecklenburg County, NC title.
• All applications must be submitted online via the Developmental Associates application portal (link above) – NOT the Mecklenburg County employment application portal, nor any other external website.
• Resumes and cover letters must be uploaded with the application.
• Applicants should apply by September 7th, 2023.
• The hiring team will invite successful semi-finalists to participate in virtual interviews and skill evaluation on October 10th – 11th, 2023. Candidates are encouraged to reserve these dates for virtual meetings should they be invited to participate.
• Direct inquiries to: hiring@developmentalassociates.com.

Developmental Associates, LLC manages the recruitment and selection process for this position. To learn more about our selection process, visit https://developmentalassociates.com/client-openings/, select “Client Openings,” and scroll down to “Important Information for Applicants.”