ESSENTIAL FUNCTIONS:
Case Management
Identifies and maintains a caseload of 5-7 families at a time that need additional support, which follows a case management plan for short-term intervention (Around 3 months of meetings).
Develops and maintains positive relationships with community providers, volunteers, clients, program participants, and colleagues at all levels of the organization; helps individuals and families connect with each other and the YMCA through motivational support and guidance; and encourages involvement with community support resources.
Meets with families on a weekly basis in their home.
Connects the family to additional community resources including but not limited to: financial support, school personnel, immigration services, food pantries, mental health services, physical health services, etc.
Develops or acquires curriculum to deliver to families as additional needs come to our attention.
Maintains proper records; prepares required reports as directed, as well as any assessments, intake or exit interviews, data input, record keeping, or reporting required by funders and relevant state or other regulatory authorities. Participates as requested in audit and quality assurance activities.
Creates a transition plan for each case management family as they complete a
Through the summer months come up with specialized programming to offer Y learning and Camp High Hopes families
Develops and maintains local partnerships
Works with the school administration to get the caseload of parents more connected to their child’s school
Coordinates events in conjunction with school staff to promote school led initiatives and supplement the school with any additional programs families ask for
Connects with local church and nonprofit groups and continue to expand the network of services available to families we serve
Leads the quarterly Hispanic Ministries meeting
Parent Council group
Supports a group of parent leaders that meet monthly, in partnership with the Regional Community Outreach Director
Stays in contact with the members of the group on a monthly basis. This can consist of a phone call or home visit
Encourages and train parent leaders as they lead subcommittee groups around their expressed areas of interest
Additional Responsibilities
Helps the Branch Outreach team communicate to families, promote additional events, and translate materials
Maintains all necessary job trainings
Attends YMCA meetings and trainings as determined by Regional Community Outreach Director
Works in partnership with Regional Community Outreach Director in attending pertinent community meetings, trainings, and conferences
QUALIFICATIONS:
Bachelor’s degree in related field preferred and/or 1-2 years of related experience.
This person must be at least 21 years of age and must be a positive role model for children
Bilingual in Spanish and English
Experienced in and passionate about creating and fostering communities and relationship building through programs
Ability to think strategically and creatively about finding solutions to case load’s areas of need
Flexibility in work schedule which will include some evening and weekends as needed
Comfortable traveling and meeting with families inside their home
Exceptional oral, public speaking and written communication skills
This position requires an understanding of family systems, working collaboratively, and culturally competent case management model
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
The employee frequently is required to sit and reach and must be able to move around the work environment.
The employee must occasionally lift and/or move up to 40 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
The noise level in the work environment is usually moderate.
Ability to obtain upon hire certifications in Basic Life Support, Basic First Aid, Emergency Oxygen and Emergency Medication Administration Training. All certifications must stay current while employed with the YMCA.
The YMCA of the Triangle requires employees to comply with all COVID related PPE, cleaning, reporting and prevention expectations efforts. Further training and detail will be provided upon question and/or hire.
