Help Us Help People to Realize the Resilience That’s Within Them.
Do you enjoy helping people to achieve their goals and dreams?
Want to work for a company committed to supporting, educating, and empowering people to choose and achieve what is important to them?
Monarch NC, a provider of high-quality and trauma-informed care for people with intellectual and developmental disabilities, mental illness and substance use disorders, is seeking a talented ACTT Assistant Team Leader to join our Charlotte, NC team.
We understand that in order for our professionals to take good care of our people, we need to take good care of them too. That’s why we offer the following benefits:
– Medical, Dental and Vision Insurance
– Company retirement plan
– Employee Care Fund for Monarch staff facing financial hardship as a result of unforeseen circumstances like a natural disaster, house
fire or other emergencies!
– Paid time off, including 10 paid company holidays
– Our company qualifies for the Student Loan Forgiveness Program!
– Employee Referral Program
– Employee Assistance Program
…and much more!
Come join us in our mission to support people with disabilities in growing toward their potential, reaching their dreams, and making their own informed choices about where they live, learn, work, play and worship. We look forward to working with you!
Job Type: Full-time
Starting Salary: $65,000 per year
This Opportunity:
The primary responsibilities of the Assertive Community Treatment Team Assistant Team Leader is to assist the Team Leader in managing all clinical and operational aspects of the ACT Team to ensure team goals are met. This position will assist the Team Leader in guiding, directing and evaluating each assigned team member to ensure excellent, courteous, helpful, and respectful service. This position will also directly assist and support individuals who are served in the development of skills, behaviors, responsibilities, and supports needed to live, learn, work and be integrated into the community with the greatest possible degree of self-determination and independence.
What You’ll Do:
1. Assist with providing effective oversight, direction, and administrative and clinical supervision to assigned staff/programs.
2. Participate in hiring, disciplining, firing, training, and performance appraisals where appropriate/needed. Assist with ensuring that programs are fully staffed with qualified, trained employees as required.
3. Assume responsibility for day-to-day staff schedules, coverage and reporting information to the team leader.
4. Assume responsibility for monitoring authorizations, Person Centered Plans and all required paperwork and hold staff accountable for submitting required paperwork.
5. Schedule and ensure effective 24-hour, 7 day a week, 365 day a year coverage for individuals served as require by program.
6. Serve as a practicing clinician on assigned Assertive Community Treatment Team and coordinate the activities and services in assigned area.
7. Lead meetings and disseminate information to other ACTT staff from various sources. Provide support to ACTT staff.
8. Facilitate training of independent living skills, establish access to community services and agencies, assist individuals in establishing support networks in the community and assess individual needs on a daily basis.
9. Coordinate services with the program, staff, inpatient facilities, and detoxification facilities and establish linkage to residential programs, self-help programs and community resources.
10. Act as liaison with the program after hours staff on a daily basis through exchange of participant information; briefly detailing the presenting problem and after hours plans for the individuals being served by the Assertive Community Treatment Team.
11. Meet regularly with the other Assertive Community Treatment Team members to formulate and disseminate information and be regularly available by telephone and/or pager.
12. Document participant activities consistent with the service records manual. Write an event note that reflects participant activities, goals, interventions, and outcomes.
13. Develop service plans and/or person-centered plans as appropriate, and screen referrals in coordination with the other Assertive Community Treatment Team members.
14. Meet regularly to review the total caseload, problems solve, develop plans, and determine daily duty assignments.
15. Assist with assessing and monitoring the quality of services of assigned programs including but not limited to conducting audits of charts, participating in the peer review process, and other activities as deemed appropriate by the Agency Quality Improvement Plan.
16. Assume responsibility for marketing the agency and program by developing appropriate referral sources, and by maintaining positive working relationships within the communities served, including individuals, families, staff, monitoring and licensing agencies, organizations, and funders. Attend and actively participate in community and agency meetings as assigned.
17. Travel to community locations, various agencies, and other outreach destinations as needed.
18. Monitor medical records management and activities of the Assertive Community Treatment Team to ensure compliance with agency policies, Medicaid, and other requirements.
19. Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.
20. Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
21. Implement and follow service definition guidelines for services being provided.
22. Complete all other relevant responsibilities as assigned by the supervisor.
23. Driving and travel is required.
24. To assist team lead with administrative and clinical responsibilities for the team as needed.
25. To complete all team lead responsibilities in the absence of a team lead.
To Qualify, a candidate must have:
– A Master’s degree in Human Services
– 1 year of Post Grad Mental Health experience
– LCMHC Associate – NC Board of Licensed Professional Counselors or
– LCSW Associate – NC Social Work Certification and Licensure Board or
– LMFT Associate – NC Marriage and Family Therapy Licensure Board
– Valid Drivers License
Target Weekly Hours: 40
Monarch is an Equal Opportunity Employer
Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550.
This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.
