As the program coordinator for the Family and Children’s Resource Program at the UNC School of Social Work, Phipps focuses on building the capacity of organizations that serve families to increase the effectiveness and impact of their work.
After starting her career as a clinical social worker, Phipps discovered her passion and skill for serving families at the systems level. She began developing training and coaching models aimed at building capacity in schools, including new teacher training and behavior coaching programs for the San Francisco Unified School District.
After moving to North Carolina in 2002, Phipps continued her work on effecting systems change while working in public education at the district and state levels. She led the expansion of the Positive Behavior Intervention and Support (PBIS) Initiative throughout Durham Public Schools, played a key role in developing the PBIS program for Wake County Public Schools, and served on the state PBIS Leadership Team with the North Carolina Department of Public Instruction.
Since joining FCRP, Phipps has led a wide variety of projects aimed at supporting the child welfare workforce, using her skills to develop curricula, conduct trainings, facilitate town hall events, and coordinate community-wide collective impact initiatives. Her areas of expertise include trauma-informed practice, coaching, continuous quality improvement, and outcomes-focused practice.
Phipps received her Bachelor’s Degree in Psychology from University of California at Santa Cruz and her Master’s in Social Work from the University of Washington.