Laura Phipps

Laura Phipps is a social worker who specializes in macro focused work aimed at improving outcomes for child welfare and human service organizations. Laura started her career as a clinical social worker serving children and families in community mental health programs. Through this work Laura discovered a need for change at the agency, community, and state level. Her passion and talent for serving the community in a larger way led to many projects aimed at capacity building for mental health providers and educators. Laura’s initial projects in this area involved developing new teacher training and behavior coaching programs in Washington and California. In North Carolina, Laura continued her focus on public education and mental health at the district and state levels, implementing and scaling-up new practices with fidelity. This led to successes and challenges that reinforced Laura’s drive for systems change and for supporting and advocating for the well-being of those who serve families and children. As the director of the Family and Children’s Resource Program, Laura has led a wide variety of projects aimed at supporting the child welfare and human services workforce, using her skills to develop curricula, conduct trainings, facilitate town hall events, and coordinate community-wide collective impact initiatives. Her areas of expertise include trauma-informed practice, facilitation and coaching, continuous quality improvement, and outcomes-focused practice.