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Commonwealth Care Alliance - Clinical and Macro Jobs in Massachusetts


Based in Massachusetts, Commonwealth Care Alliance (CCA) is a not-for-profit, community-based healthcare organization dedicated to improving care for individuals who are dually eligible for MassHealth (Medicaid) and Medicare with complex medical, behavioral health and social needs, including persons with disabilities. CCA offers two health plans: Senior Care Options (HMO SNP), for individuals ages 65 and over who have Medicare and MassHealth Standard or only MassHealth Standard; and One Care, a Massachusetts demonstration program for dual eligible individuals ages 21 to 64. These comprehensive health plans provide all the services covered under Medicare and MassHealth, and other benefits as determined necessary by an inter-professional care team in conjunction with CCA’s preferred provider network. For three consecutive years, CCA’s One Care plan received a top consumer rating for quality and access in the Consumer Assessment of Healthcare Providers and Systems (CAHPS) national survey of Medicare-Medicaid Plans (2016, 2017 and 2018), administered by the Centers for Medicare & Medicaid (CMS).  More info on CCA: 

Job Openings

Our Approach to Care:

At Commonwealth Care Alliance, we’re dedicated to providing quality, compassionate care that meets the unique needs of each member. We’ve developed a special approach to care that focuses on including members and their families in planning day-to-day and future care according to their wishes and beliefs. We help members improve their quality of life and stay in their home, a community home, or other setting that they choose.
We provide members with a complete range of care, including preventive care, medical visits and treatment, dental care, behavioral health care, durable medical equipment, and social services and supports. Each member has a dedicated care manager and care team that coordinates these services wherever the member needs them, whether at their home, in a medical office, or at other locations.  

Our unique approach to care is based on:

Trusting, engaged relationships

  • Care teams earn members’ trust by being available day in and day out and by responding quickly to medical and social needs
  • Every member’s beliefs and preferences are valued and respected
  • Every member has a dedicated care manager to coordinate all aspects of their care plan
  • Comprehensive care planning looks out for both current and future needs

Addressing unmet needs

  • Care plans focus heavily on primary care and social services and supports
  • Care is delivered in interdisciplinary teams with clinical and nonclinical caregivers chosen to meet the member's needs
  • Care plans include behavioral care, help finding and using community resources, transportation to appointments, crisis support, care transition follow-up, and more

Transformative approach to care delivery

  • Person-centered care focuses on following members’ wishes and maintaining their independence and dignity
  • Home-based primary care for members who cannot get to a doctor’s office
  • Mobile integrated health program sends paramedics with behavioral health training on home visits when needed, reducing ER visits and hospitalizations
  • Community Crisis Stabilization Units care for members in a crisis, so they don’t have to be admitted to a hospital far from home
  • Life Choices Palliative Care program helps members receive compassionate end-of-life care according to their wishes
  • Opioid/Substance Use Disorder treatment program includes: continued engagement with members, including home visits, throughout treatment; protocol-driven evaluation and use of opioids in pain control; and increased interventions while reducing opioid use.