Office Assistant V

OFFICE ASSISTANT V
Position # 611314
Salary Range: $38,905 – $61,490
Primary Purpose of Position: This position is responsible for providing administrative support to the Services Division of the Pitt County Department of Social Services who serve residents in need of Child Protective Services, Adoption, Foster Care, Foster Home Licensing, Clinical Social Work Services and Prevention Services. This position also will provide support services to assist with the Adult Services population as needed. This position will work with the Program Administrator as well as the two Program Managers in Child Welfare to aid in various projects and has to be knowledgeable of all agency and state programs to provide support to social workers within the Division.
Knowledge, Skills and Abilities: Substantive knowledge of office or work unit procedures, methods and practices. Substantive knowledge of office process and procedures and ability to apply them in the analysis of information and in decision making. Substantive knowledge of and ability to use correct grammar, vocabulary, spelling, and office terminology to compose and/or proofread correspondence, reports and materials. Considerable ability to record, compile, summarize, and analyze data. Ability to plan, prioritize, organize and review administrative and/or office work flow and procedures. Ability to communicate effectively both orally and in writing. Ability to plan and coordinate a volume and variety of appointments, meetings, conferences and workshops. Ability to interpret and explain office rules and regulations. Ability to exercise judgment and discretion in problem situations. Ability to answer inquiries independently and coordinate a variety of resources in acquiring information. Ability to train and manage a group of subordinate employees.
Minimum Education and Experience: Graduation from high school and demonstrated possession of knowledges, skills and abilities gained through at least three years of office assistant/secretarial experience; or completion of a two-year secretarial science or business administrative program with one year of experience as described above; or an equivalent combination of training and experience. Valid North Carolina driver’s license required. Bilinguals encouraged to apply. DD 214 is required from applicants claiming a military preference.
Posting Date: 07/25/2024
Closing Date: 08/02/2024