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Keeping Families Together (KFT) Program Coordinator

This job listing has already closed.
Location: Mecklenburg
Position Type: Full-time
Closing Date: June 7, 2021

Supportive Housing Communities

The mission of Supportive Housing Communities (SHC) is to provide affordable housing to alleviate homelessness and human suffering. To carry out this mission, SHC prioritizes the needs of the chronically homeless—those who have been homeless for at least a year and are living with one or more disabling conditions. The organization uses a permanent supportive housing approach, which links permanent, affordable rental housing with access to flexible, voluntary supportive services (case management, mental health/substance use counseling and referrals, and supported employment services) to help this most vulnerable population maintain stable housing and live independently in the community.

As part of this mission, SHC operates the Keeping Families Together (KFT) Initiative, in partnership with the County of Mecklenburg’s Division of Youth and Family Services (YFS) to serve 50 families over three years who have open cases with its Child and Protective Services section. In this partnership, YFS is working to close the open cases and ensure the safe reunification of these families in SHC’s permanent supportive housing programs.

SHC also owns two multi-family housing complexes (McCreesh Place and St. Johns Place) and utilizes privately-owned rental units scattered throughout Mecklenburg County to provide affordable housing options. It operates several other programs that mitigates homelessness, including Rapid Rehousing and Tenant Based Rental Assistance programs.

In conjunction with the Manager of Special Initiatives, the KFT Program Coordinator is responsible for the overall coordination and supervision of the KFT Program. The primary responsibilities of the KFT Program Coordinator are, but not limited to, the following:

• Supervise KFT case managers and peer support specialists and their case management and peer support functions;
• Develop treatment plans in conjunction with the Division of Youth and Family Services and facilitate the coordination of the integrated case plans with the child welfare system;
• Maintain a case management caseload not to exceed eight (8) families;
• Provide monthly audits of client files and monitor client documentation in HMIS according to HMIS and agency policy;
• Coordinate and participate, as needed, in family case presentations, consultations and team meetings with the child welfare system;
• Coordinate services and monitor progress on family referrals and linkages to community resources and other service providers, including appropriate substance abuse and/or mental health treatment facilities;
• Assist and support families with drug and alcohol plans to prevent relapse;
• Assist families in establishing goals and assessing barriers to achieving goals. Establish outcome objectives for interventions and monitor progress towards goal achievement;
• Provide situation-specific skills training as needed;
• Performs any additional duties as assigned by the Manager of Special Initiatives;
• Upholds the Supportive Housing Communities Policies and Procedures and the Social Work Code of Ethics at all times;
• Establish and maintain effective, positive working relationships with local, state and federal staff as well as local community agencies;
• Attend and participate in relevant local, state and regional meetings and trainings as required or needed.

• A Master’s degree in social work, human services or other related field and at least two (2) years of case management experience;
• Experience and knowledge of the North Carolina child welfare and protective services system a plus;
• Experience working with racially diverse populations and demonstrated cultural competency skills;
• Must have a valid driver’s license;
• Must be able to work independently and in a team setting;
• Must be able to communicate well with families and community service providers;
• Must be able to communicate effectively orally and in writing;
• Must have a working knowledge of community resources and conflict mediation;
• Must be able to intervene in and resolve crisis situations;
• Must be able to demonstrate good judgment, especially under pressure;
• Adherence to confidentiality laws;
• Compliance with policies, rules, and procedures of the organization and regulated funding sources;
• Experience working with racially and socio-economically diverse populations and demonstrated cultural competency skills a plus.

The expected hiring range is $48,000 – $51,500, with a full benefits package.

Applications will be accepted until the close of business on Monday, June 7, 2021, with the first review of applications to start immediately afterwards.

Please direct questions to Angela Dreher at 704-620-9808.