This position is primarily responsible for quality assurance and timeliness within the Medicaid Eligibility Unit. This includes training new workers, providing supervision and assistance to the Income Maintenance Caseworkers in the Medicaid Unit, and completing required documentation for county compliance with state and federal performance requirements. Position is expected to assist with back up for absent workers or vacant positions.
Educational/Experience Requirements: Considerable knowledge of manuals, rules and procedures used in determining eligibility. Considerable knowledge of investigative procedures and techniques. Considerable knowledge of judicial rules, regulation policies and procedures. Good mathematical reasoning and computational skills. General knowledge of agency’s organization rules, policies and procedures. Ability to recognize, collect and evaluate evidence to support action. Ability to communicate effectively with applicants, community agencies, law enforcement agencies and judiciary personnel to obtain or present pertinent data. Ability to maintain effective working relationships with other employees and the general public. Ability to present information orally or in written form. Ability to read, analyze, and interpret rules, regulations, policies and procedures.
Minimum Training and Experience Requirements: Three years of experience as an Income Maintenance Caseworker preferably with experience in two or more Income Maintenance program areas.