This position is responsible for taking applications, determining eligibility and maintaining cases within the Medicaid Unit. This includes interviewing the customer, verifying information, determining eligibility, maintaining the record, and applying changes to the record. Other duties may be assigned to the worker when deemed necessary by the Supervisor. This worker must be human services oriented and possess the ability to interact well with the Supervisor, co-workers, and clients and be able to work well in a team environment. This worker must utilize the online NC FAST program, manuals, and DSS Administrative Letters as appropriate. This employee is expected to make the final decision in determining eligibility by applying written policy, but be able to recognize situations that should be referred to the Supervisor for clarification.
Educational/Experience Requirements: One year experience as Income Maintenance Caseworker. Will consider IMC I Work-Against Applicants for 1 year.
Knowledge, Skills and Abilities Required: Considerable knowledge of the programs/areas assigned; general knowledge of all agency and community programs and services which could affect the client/applicant. Good mathematical reasoning and computational skills; ability to read, analyze, and interpret rules, regulations, and procedures. Strong computer skills (data entry, on-line manuals, etc.) and interviewing skills are essential in this position. Must be able to effectively communicate with customers and the general public (both verbally and in writing) to obtain data, and to explain rules, regulations, and procedures. Must possess a valid NC Driver’s License. Bilingual applicants are preferred.
Income Maintenance Caseworker II (3 positions available)
This job listing has already closed.
Location: Avery
Position Type: Full-time
Closing Date: May 31, 2021
