Position: Client Services Manager
Reports to: Associate Director of Stability Programs
Classification: Full-time, exempt from FLSA; Participation in 24-hour hotline rotation as primary and/or backup staff as assigned; other evening and weekend may be required
Work Conditions: Frequently moves boxes and bags weighing up to 30 pounds; frequently ascends/descends
stairs to complete job tasks; other evening and weekend hours may be required. Hybrid work from home, out
in community settings, and in-office is required for this position with COVID-19 precautions in place to
maximize safety of workers and clients.
Benefits: 100% paid health, vision and dental insurance (no employee contribution required for standard
plan). Generous paid time off and paid holidays package. Paid parental leave and short-term disability
benefits. Option to participate in 403(b) Retirement Savings Plan and pre-tax Flexible Spending Account (FSA).
Salary: $39,000 annually, additional pay for overnight hotline shifts.
Position Summary: The Client Services Manager position is a full-time position that leads and coordinates our
Information and Referral Services, provides direct services and coverage on the 24-hour domestic violence
hotline, and coordinates the mental health access program. This position provides direct services to clients.
The Client Services Manager supervises the Johnson Service Corps intern, Bonner interns, and volunteers who
support the Information and Referral program. and works closely with other team members to uphold agency
mission.
For full position description and information on how to apply, please visit Compass Center’s website.
