Jessica Lambert Ward, MSW joined the School of Social Work as Clinical Assistant Professor in Fall 2022. She is a 2012 graduate of the MSW program at UNC School of Social Work where she focused on Community, Management, and Policy Practice and received a certificate in Nonprofit Leadership. Her professional social work experience has involved both micro and macro work within large and complex organizations, including the NC Commission of Indian Affairs, Chapel Hill-Carrboro City School, UNC School of Nursing, Office of Undergraduate Retention, UNC Academic Advising Program, and the University Office for Diversity and Inclusion. Jessica’s macro social work practice experience has focused on reducing and removing systemic barriers to success and thriving in higher education, most recently as the founding director of the Carolina Collaborative for Resilience within the University Office for Diversity and Inclusion. Jessica’s professional interest include proposal development, program development, project management, Lean process design, policy review, DEIB work, and creating cultures of care in complex organizations. Jessica’s academic interests include historical (or intergenerational trauma) and resilience. Jessica is a certified Adult Mental Health First Aid Instructor and Lean Six Sigma blue belt. She has also received training in Intergroup Dialogue, DEI in the Workplace, and Health and Wellness coaching.

Contact
Degrees
MSW, University of North Carolina at Chapel HillResearch Program(s)
MSW EducationLicenses and Certifications
Certified Adult Mental Health First Aid InstructorLean Six Sigma Blue Belt
Intergroup Dialogue
UNCG Health and Wellness Coaching
Safe Zone, Green Zone, UnDocuCarolina, Carolina Firsts, Carolina Collaborative for Resilience, Haven, and Coach Approach
Research and Professional Interests
Racial Equity and DEIBStudent Success in Higher Education
Lean process design
American Indian and Indigenous Communties
Nonprofit Leadership
Other Projects
Carolina Collaborative for Resilience, Founding Director and Advisory Board Member
Selected Presentations
Helping Students Harness Their Resilience — https://thewell.unc.edu/2021/03/22/helping-students-harness-their-resilience/Resilience Coaches Provide Identity-Focused Mentorship — https://thewell.unc.edu/2022/03/30/resilience-coaches-provide-identity-focused-mentorship/
Carolina Collaborative for Resilience Offers Student Coaching Program — https://www.dailytarheel.com/article/2022/03/university-resilience-coach-program
Courses
SOWO 570 Social Work in Communities and Organizations |
Fall MSW CMPP |