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Office Assistant III
position number: 5300.012
Salary: $20,912.00 – $32,615.00
To Apply: Submit a completed PD-107 (state application) to Brenda Melvin, Wayne County DSS, 301 N. Herman Street, Box HH, Goldsboro, NC 27530.
Unsigned or incomplete applications will not be processed.
Description of Job: The primary purpose of this position is to provide administrative assistance to the Child Support Unit and customer service to Child Support customers primarily by telephone, as well as in person, on a continuous basis. Employee also serves as backup for Child Support receptionist and is involved with the processing of incoming/outgoing mail, referrals, applications, triggers, orders, and notary services. Employee performs administrative duties of a responsible and confidential nature; produces quality work with close attention to detail; works as a team player to produce needed outcomes, and has to make good, sound judgment decisions.
This employee will learn and use programs Compass Pilot and Compass Appointments (Compass Co-Pilot, if issued a DSS iPad) as required by position to do, but not limited to: request leave, schedule/receive appropriate appointments, set up virtual files, scan/retrieve documents, receive/send tasks.