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Services Coordinator: In-Home Connections


The Center for Volunteer Caregiving

Job Description

Services Coordinator:  In-Home Connections

The Services Coordinator plans, coordinates and administers all activities of the In-Home Connections program within the structure established by the Program Manager. The position reports to the Executive Director.


  • Plans, coordinates and administers services for the In-Home Connections program to assist care receivers to remain healthy and safe in their home.
  • Sets annual strategic plan goals and strategies for the In-Home Connections Program. 
  • Reviews, evaluates and stays current on Best Practices for in home services for older adults and adults with disabilities with emphasis on health and safety.
  • Evaluates program results and prepares related reports for program management.
  • Actively participates with board, staff and volunteers in the shared responsibility to communicate, market and fundraise for the agency.
  • Manages and coordinates referrals including management of waitlist, conducting initial phone screenings and coordinating the match of volunteers to care receivers for all services in the program.
  • Organizes and manages assessor program including training, scheduling and coordinating assessments.  
  • Conducts background and reference checks on volunteers.
  • Maintains database and back up written documentation for volunteers and care receivers.
  • Manages and coordinates group projects for the agency working with other staff to implement, supervise and evaluate results. 
  • Produces quarterly newsletter for care receivers and family caregivers to strengthen connection to The Center for Volunteer Caregiving and highlight matters to help them remain independent, healthy and safe in their homes.
  • Serves as resource for the community and provides information and referral for issues related to older adults and adults with disabilities.
  • Performs related duties as requested or required. 

Qualifications:  College degree in Social Work, Health/Human Services or related field. Strong written and verbal communication skills. Proficient computer skills including experience with MS Office Suite and database management. Must have experience with older adults and adults with disabilities and knowledge of community resources. Previous experience in volunteer administration, a plus.

For more information:

Susan Meador, Program Manager
The Center for Volunteer Caregiving
2017 Cary Chamber Charitable Partner Award Recipient
1150 SE Maynard RD, STE 210
Cary, NC 27511