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Executive Director, The Center for Volunteer Caregiving, Cary, North Carolina

Categories:
BACKGROUND

The Center for Volunteer Caregiving (The Center) is governed by a 14-person Board of Directors and has a six-member staff with an operating budget of $425,000. Approximately a quarter of The Center’s income is from service contracts with the remaining three quarters from the philanthropic support of corporations, foundations, and individuals.

Annually, approximately 500 active volunteers provide direct services to 600 individuals in the community. Additional individuals are also reached through educational workshops and phone support. Priority is given to those of greatest social and economic need who are without the support of family and friends. Staff capacity and the number of volunteers serving are both at historical highs.

The Center, which was founded in 1992 as Wake Interfaith Volunteer Caregivers, celebrated its 25th anniversary earlier this year. Continuing its original mission of neighbor helping neighbor, The Center is the only agency in Wake County providing volunteer services to seniors, adults with disabilities, and family caregivers, including escorted transportation for basic needs, assistance with household chores, and caregiver respite.

The Center for Volunteer Caregiving is affiliated with the National Volunteer Caregiving Network and is a Certified Community Impact Partner with United Way of the Greater Triangle, a member of the NC Center for Nonprofits, and a 2013 GSK Community Impact Award winner. The Center is a fully aligned partner with the nonprofit community serving older adults and adults with disabilities in Wake County.

To learn more, visit our website: www.volunteercaregiving.org

 

THE LEADERSHIP OPPORTUNITY

In a word, the opportunity is growth. According to the Carolina Population Center, residents aged 65+ in Wake County are expected to grow from 72,000 (2010) to 212,000 (projected 2030). With the projected growth of the population, The Center anticipates an increase in demand and, therefore, seeks a leader who is energized by the goal of expanding programs, services, and partnerships. The successful candidate will be a self-starting, compassionate, relationship builder who thrives on driving innovation. Reporting directly to the Board, the Executive Director will supervise a staff of six employees. The Center’s new leader will be expected to build on past success and forge new collaborations and partnerships with major donors, community leaders and related organizations.

The new Executive Director will benefit from the strengths of The Center, including:

  • A proven model that helps match volunteers with those in need.
  • A board of directors committed to building a strong future.
  • A strong relationship with other nonprofits serving the aging population.
  • A faithful base of volunteers and donors who make the programs possible.
  • A significant track record of 25-years of outstanding service to the community.

The new Executive Director will be called upon to fulfill the following key responsibilities:

  • Stakeholder Management: Serve as the primary advocate, fundraiser, spokesperson, and administrator. Develop a philanthropic spirit and unified sense of purpose among staff, board members, donors, volunteers, and strategic partners. Work with board and staff in refining the vision and strategic plan that charts a course for The Center’s future. Articulate the vision in an inspiring way to internal and external constituencies.
  • Resource Development: Share The Center’s stories of impact to motivate volunteers, board members, donors, and other partners in a way that inspires them to support The Center. Expand the breadth and depth of relationships and true partnerships that will lead to sustainable, diversified funding streams and significant philanthropic investments in The Center’s future.
  • Program and Financial Oversight: Bring an innovative approach to expanding program and services and gauge program effectiveness through solid metrics that yield measurable outcomes. Oversee finances and overall operational effectiveness. Support the staff and board to promote effective planning, oversight, and execution of all organizational activities.
  • Board and Volunteer Development: Identify, recruit, train, retain, and celebrate board members and volunteers. Ensure a quality process for building the board and volunteer base. Maintain regular communications with the board of directors and provide the board with the necessary support, counsel and information necessary for effective board governance. Ensure volunteers feel appreciated and valued for the time and efforts they contribute.
  • Marketing, Communications, and Public Relations:  Work to build a strong brand consistency to leverage financial, programmatic, and fundraising opportunities available to The Center. Seek regular dialogue with staff, donors, volunteers, and other key partners on issues important to The Center’s future. Serve as the face of the organization in the community that includes twelve separate municipalities.
  • Staff Development: Build a culture of teamwork and accountability throughout the organization. Ensure that all human resource processes are executed with quality, including policies, payroll, insurance, and compliance issues. Provide opportunities for team building and professional development.

ATTRIBUTES OF THE NEW LEADER

The new leader must demonstrate a firm commitment to and passion for The Center’s mission and vision.  In addition, he or she should possess a variety of attributes, including:

  • Visionary leadership that motivates the board, staff, donors, volunteers, and community partners.
  • An entrepreneurial spirit cast toward expanding community partnerships, The Center’s programs and building strong donor and volunteer relationships.
  • Big picture vision with an ability to attend to the details when needed.
  • Integrity, consistency, and sound judgment in decision-making.
  • A willingness to listen and respond respectfully to questions and concerns.

 

SKILLS AND QUALIFICATIONS

  • A proven track record in building and maintaining relationships that foster a spirit of collaboration.
  • Demonstrated success in increasing revenues and/or philanthropic investments.
  • Knowledge and understanding of community resources and the ability to engage and partner these resources with the organization’s strategic objectives.
  • Equipped with the gift of inspiring others through effective storytelling, written, and interpersonal skills.
  • Five or more years of experience in a non-profit leadership position where he/she managed a team.
  • Content expertise on aging, adults with disabilities and/or caregiving
  • Organized with a capacity to prioritize daily and ongoing tasks from an organizational and individual prospective.
  • Effective at managing and motivating staff while also holding them accountable.
  • A bachelor’s degree or higher from an accredited college/university.

 

APPLICATION PROCESS

Armstrong McGuire & Associates, based in Raleigh, NC, is conducting this search in partnership with The Center for Volunteer Caregiving’s Board of Directors. To apply, click on the link to The Center for Volunteer Caregiving’s position profile at ArmstrongMcGuire.com/apply. You will see instructions for uploading your cover letter, resume, and professional references. In case of any technical problems, contact katie@armstrongmcguire.com.

Review of candidates will begin in October 2017, and continue until the position is filled. The anticipated start date for the position is January 1, 2018.

The Center for Volunteer Caregiving is an Equal Opportunity Employer.