Scales and Descriptions
The Child Welfare Worker Survey
Supervisor Scales
Supervisor Scales
- Practice Support: Supervisors have best practice experience, knowledge and skills and help workers develop and use those skills.
- Emotional Support: Supervisors express concern for the welfare of employees, personally and professionally.
- Team Support: Supervisors encourage workers to help each other.
All Items are measured using a 6-point scale:
- Strongly disagree
- Disagree
- Somewhat disagree
- Somewhat agree
- Agree
- Strongly agree
Scale: S7—Practice Support
- Q29—My supervisor provides the expert help I need to do my job.
- Q30—My supervisor knows effective ways to work with children and families.
- Q31—My supervisor is willing to help me complete difficult tasks.
- Q32—My supervisor encourages creative solutions.
- Q33—My supervisor reinforces the training I receive.
- Q35—My supervisor helps me learn and improve.
- Q36—My supervisor is available to me when I ask for help.
- Q37—My supervisor’s expectations for my work are challenging but reasonable.
- Q38—My supervisor gives me clear feedback on my job performance.
- Q39—My supervisor has helped my unit develop into an effective work team.
Scale: S8—Team Support
- Q22—My supervisor encourages co-workers in my unit to spend time mentoring new employees.
- Q23—My supervisor encourages co-workers in my unit to help each other with work related problems.
Scale: S9—Emotional Support
- Q24—My supervisor cares about me as a person.
- Q25—My supervisor provides emotional support to me in difficult case situations.
- Q26—My supervisor is appropriately flexible when it comes to applying rules.
- Q27—My supervisor’s attitude helps me be enthusiastic about being a child welfare worker.
- Q28—My supervisor supports me in balancing the demands of my job with my personal life.
