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Office Assistant III - Medicaid Transportation
category: economic services
position number: 5300.019
Salary: $20,705.00 – $32,292.00
Closing date: August 7, 2012
To Apply: An official NC State Application (PD-107) is required for this position. Send applications to Brenda Melvin, Wayne County DSS, 301 N. Herman St., Box HH, Goldsboro, NC 27530. Unsigned or incomplete applications will not be processed. Applicants applying through the Employment Security Commission should also include typing test results.
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The primary purpose of this position is to assist in administering Medicaid and EDTAP transportation services available from the Wayne County Department of Social Services. This employee completes an initial assessment to determine if customer is eligible to receive transportation services. Should the customer be determined eligible, this position notifies customer of eligibility. This position will monitor customer's use of services to insure program guidelines are followed. This position is responsible for retrieving and accessing all appointment messages as well as compiling the daily medical appointment report from the WinFax program. This position communicates daily by fax and phone with contracted agency to schedule appointments. This position communicates weekly with others providing transportation primarily to out-of-county appointments. Up to thirty percent of this employee's time may involve providing reception and switchboard services as needed within the Department. Employee performs a considerable amount of data entry into computer system and also in Word and Excel documents. Experience using Microsoft Office (Word, Excel, etc.) is beneficial.