Pitt County Job

Key Duties: The primary purpose of this position is to assist the supervisor(s) in planning, second party reviewing of work, and informally evaluating workers’ progress.  This caseworker also assists workers in training and answering questions, as well as helping workers in any area needed in an effort to ensure the various programs are implemented correctly and timely.  Preparation of reports and making public presentations as assigned are also responsibilities of this caseworker.  In the supervisor’s absence, this worker would fill in to ensure the unit is productive.
 

Knowledge, Skills, and Abilities: Thorough knowledge of income maintenance program assigned.  Considerable knowledge of all agency and community programs and services which could affect the client/applicant. General knowledge of all income maintenance programs. Good mathematical reasoning and computational skills. Ability to read, analyze, and interpret a variety of regulations, policies and procedure of varying complexity. Ability to work independently and prioritize work. Ability to instruct and evaluate the work of lower level employees. Ability to train employees in new and existing rules, regulations, policies and procedures. Ability to understand the needs and problems of clients/applicants. Ability to perform caseworker function under and within structured time frames.
 

Minimum Training and Experience: Two years of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.